We ship for Tuesday thru Friday delivery via FedEx. We don't ship over the weekend to reduce risk of melting, so no weekend or Monday deliveries. We will send you an email with your tracking number. Please assure the recipient will be home on the delivery date.
Your ice cream is in safe hands! We pack it in a cooler within a shipping box with enough dry ice to keep your ice cream frozen well into the evening of the delivery date. The surface temperature of dry ice is -109°F and evaporates rather than melts. Your ice cream may be extremely hard due to these extreme temperatures, but will soften up after it reaches regular freezer temperatures. It is best to open the package immediately upon arrival and to put your ice cream in the freezer.
We are here to ensure your satisfaction, but please read our refund policy. To guarantee delivery we must have the complete and correct address. We are not able to deliver to PO Boxes, A.P.O or F.P.O addresses due the highly perishable nature of ice cream.
Shipping ice cream is extremely expensive, due to the cost of warehouse labor, the cooler, dry ice, and expedited shipping. You can eliminate the shipping cost by convincing your local store to carry Rebel Ice Cream! That is best for both of us.
THE ICE CREAM
Rebel Ice Cream has no sugar in it, so you must let it sit out until it reaches the desired temperature. This is typically 30 minutes from dry ice or 10-15 minutes from the freezer.